Refund policy

Last updated: July 23rd, 2026

All Sales Final; Limited Returns

Except as expressly stated below, all sales are final.

Products may be returned only for defects in materials or workmanship and only with prior written authorization from BrainChip Inc.

Defective Products

If you believe a product is defective, you must notify BrainChip Inc in writing within 30 days of delivery. If approved, BrainChip may, at its option:

• repair the product,
• replace the product, or
• issue a refund of the purchase price.

Exclusions

Returns or refunds will not be issued for products that:

• have been used, modified, or altered,
• were purchased for evaluation or development purposes and function as specified,
• were damaged after delivery.

How to Request a Return

To request authorization, contact: support@brainchip.com

Additional Terms

Returns and refunds are subject to BrainChip’s full Terms and Conditions of Sale, available here: https://www.brainchip.com/